Charg’d Up Terms

 

Terms & Conditions

Welcome to Charg’d Up. By accessing our website, purchasing products, registering for classes, or participating in any Charg’d Up programs, you agree to the following Terms & Conditions. Please review them carefully before completing a purchase.

General Agreement

By using the Charg’d Up website or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. Charg’d Up reserves the right to update or modify these terms at any time without prior notice.

No Refund Policy

All sales are final.

Charg’d Up does not offer refunds for:

  • Merchandise
  • Classes (in-person or virtual)
  • Training camps
  • Events
  • Digital products or content
  • Programs, certifications, or coaching materials
  • Any other products or services sold by Charg’d Up

This policy applies regardless of attendance, participation, scheduling conflicts, or personal circumstances.

Issue Resolution & Support

While refunds are not offered, Charg’d Up is committed to quality and customer satisfaction.

If you experience an issue related to:

  • Defective or damaged merchandise
  • Access to purchased digital content
  • Class or program logistics
  • Technical or scheduling concerns

We will review each concern individually and work to provide a reasonable solution. Solutions may include, but are not limited to:

  • Replacement items
  • Class or event credit
  • Access corrections
  • Alternative scheduling options
  • Support assistance

All issues must be reported through official Charg’d Up communication channels.

Merchandise Policy

Please review product descriptions, sizing, and details carefully before purchasing. Charg’d Up is not responsible for issues resulting from improper care, misuse, or normal wear and tear.

Classes, Events & Training Programs

Purchasing a class, event, or training program reserves your space and allocated resources. Failure to attend, participate, or complete a program does not qualify for a refund. Charg’d Up reserves the right to adjust instructors, formats, locations, or delivery methods when necessary.

Intellectual Property

All Charg’d Up content—including branding, logos, class formats, call-outs, videos, training materials, and digital products—is the exclusive property of Charg’d Up. Content may not be copied, recorded, shared, distributed, or reused without written permission.

Code of Conduct

Participants are expected to conduct themselves professionally and respectfully. Charg’d Up reserves the right to remove any individual from classes, events, or programs for disruptive or inappropriate behavior, without refund.

Assumption of Risk

Participation in Charg’d Up classes and programs involves physical activity. By participating, you acknowledge and accept all associated risks and agree that Charg’d Up is not responsible for injuries, losses, or damages beyond legal requirements.

Contact & Support

For questions or support, please contact Charg’d Up through the official contact form or support email listed on the website.

Final Acknowledgment

By completing a purchase or participating in any Charg’d Up offering, you confirm that you understand and agree to these Terms & Conditions.